While our products are made with gentle, natural ingredients, everyone's skin is different. We recommend checking the ingredient list on the product page or performing a patch test on a small area of your skin before full use.

Yes, we do! Because we operate our own manufacturing factory, we can accommodate bulk orders and customized amenities for hotels, spas, and corporate gifts. Please contact our team directly via our website's contact form or email us at herb_basics@yahoo.com for business inquiries.

Due to postal and courier regulations, liquid products cannot be shipped internationally. When placing an international order, please select only solid items, such as our bar soaps, herbal poultices, and aroma bath fizz.

Shipping rates and delivery times vary depending on the destination country and the weight of your order. You can view your estimated shipping costs directly at checkout.

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to trace your package.